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Your 60444 account balance moves through Upay or direct Bank Transfer — two routes we have set up for Bangladesh. Every deposit and withdrawal starts from the cashier section inside your account, where the fields and limits shown there are the ones that apply to your wallet.
Getting money into your 60444 account starts at the cashier tab — the same tab you return to after every session. We have connected Upay and Bank Transfer as the two active deposit routes for Bangladesh. Open the cashier, choose the route that matches your wallet, enter the amount shown within the on-screen limits, and confirm. Your account balance updates once the transfer clears on our end.
Log in and tap the cashier section inside your account. The deposit and withdrawal options are listed there alongside the current limits for each payment route.
Choose the route that matches how you hold funds. Upay uses your wallet number; Bank Transfer uses the account details we display on-screen for that transaction only.
Type the amount within the range shown on the form and tap confirm. Follow any steps your Upay app or banking interface asks for to complete the send on your side.
Once the transfer clears, your balance updates in the account wallet. If it does not reflect within the window shown on screen, save your reference number and contact support.
Withdrawals from your 60444 balance follow a separate flow from deposits, even though both start at the cashier. We route payouts back through Upay or Bank Transfer depending on what you select and what our account team has verified on your record. Open the withdrawal section of the cashier, choose the method, and enter the destination — your Upay number or bank account details. The amount field will show the range available to you.
Inside the cashier, find the withdrawal tab. It lists the methods currently active on your account alongside the minimum and maximum amounts for each route.
Select Upay or Bank Transfer. Enter your wallet number or bank account number exactly as registered — a mismatch will hold the payout until support corrects it.
Type the withdrawal amount within the displayed range. Confirm the request. If an identity step appears on screen at this point, complete it before the request is queued.
After confirming, note the reference number shown on screen. If the payout does not arrive within the stated window, provide this reference when you contact support.
Your 60444 account may ask you to complete a verification step before a withdrawal is processed or a higher deposit limit is available. The fields and document prompts shown in your account area are the ones that apply — we do not add steps beyond what appears there. Work through each field as it is displayed on screen. Some checks appear once; others may be triggered again if your account details change.
Complete each field exactly as the account area shows it. We do not require steps beyond what appears on your screen, and the instructions shown there are account-specific.
Your registered name, Upay number and bank account details should match across your profile. Inconsistencies can trigger a hold on a pending withdrawal until support reviews it.
If a verification prompt appears that you do not recognise, contact our support team before entering anything. They can confirm what the field requires for your specific account.
Updating a payment method or contact detail on your account can trigger a fresh check. This is normal account behaviour; complete the fields shown and the hold lifts once reviewed.
We have configured two payment routes for Bangladesh accounts: Upay wallet transfers and direct Bank Transfer. Both appear inside the cashier once you are logged in. The available limits for each method are shown on-screen at the point of transaction, so you always know the range before you confirm. If a method does not appear in your cashier, your account may need a verification step completed first — check the account area or contact support to confirm which route is active for your profile.
Mobile wallet deposit and withdrawal via your Upay account number. Appears in the cashier once your wallet number is registered on your 60444 profile.
Direct transfer between your bank account and your 60444 balance. Bank details for each transaction are displayed in the cashier at the point of use.
Every deposit and withdrawal on your 60444 account generates a reference that appears in your transaction history. Cross-checking that reference against your Upay app or bank statement is the fastest way to confirm a transfer went through correctly. Discrepancies are easier to resolve when you have both records side by side before contacting support.
After each deposit or withdrawal, note the reference number shown on the 60444 cashier confirmation screen. This is the ID our support team uses to locate your transaction in the system.
Open your Upay app or banking statement and locate the matching entry. The amount, date and reference on both sides should align. If they do not, do not resend.
Your 60444 transaction history shows statuses such as pending, confirmed or declined. A pending status means the transfer is still being matched on our end; wait for the on-screen window before escalating.
If a transaction remains unresolved, have your 60444 reference number, the Upay or bank transaction ID, and the date and amount ready before you contact our support team. This shortens resolution time.
Account security on 60444 runs through a set of checks that cover your login, your registered payment details and the domain you are accessing. Checking that you are on 60444 before entering any account credentials is the first step we ask you to do every session. We do not ask for your Upay PIN or full bank password through support channels — if someone contacts you claiming to be 60444 and asks for those, that is not us.
Always confirm the address bar shows 60444 before entering your username or password. Phishing pages copy the look of a site but not the domain. One second on the address bar protects your entire account.
Verification steps appear inside your account area when they are needed. We ask only for what the form shows; we do not request your full Upay PIN or bank login password through any support channel.
The Upay number or bank account you register must belong to you. Payouts go to the registered method only. If you need to update a payment detail, do it through the account settings page, not through a support chat.
If a transaction looks wrong or your account shows unexpected activity, contact our support team through the published route on 60444. Have your account reference and transaction ID ready to speed up the check.
These are the banking questions we hear most often from accounts in Bangladesh. If your question is not covered here, our support team is reachable through the contact route published on 60444.
We have Upay wallet transfers and Bank Transfer configured for Bangladesh accounts. Both appear in your cashier once you are logged in. The limits for each route are shown on-screen before you confirm the transaction.
Wait for the window shown on the cashier confirmation screen. If the balance still has not updated, save your Upay or bank transaction reference and contact our support team with that reference — do not resend the transfer before checking.
Payouts go to the registered payment method on your account. If you need to update your Upay number, do that through account settings first. Our support team can confirm the process if a verification step is required for the change.
A pending status means the transfer is queued and being matched on our end. Check the time window shown on the cashier screen. If the status does not change beyond that window, contact support with your withdrawal reference number ready.
The verification fields shown inside your account area are the ones that apply to your profile. We do not add steps beyond what appears on your screen. If a field is unclear, contact support before entering anything.
The minimum for each payment method is displayed in the cashier at the point of deposit. We do not publish a fixed figure here because limits shown on-screen are what apply to your account at the time you transact.