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60444 collects only the account and payment information needed to run your wallet, process Upay or Bank Transfer transactions, and keep your session secure. This policy sets out what we hold, why we hold it, and what you can do about it — with availability subject to your local law and eligible regions.
When you open an account with us, we collect the details you enter during registration: your name, contact information, and the payment identifiers linked to your chosen deposit method — whether that is Upay or a direct Bank Transfer. We also record session data such as device type, browser version and login timestamps. This data serves one purpose: keeping your account working and your transactions traceable. We do not sell your personal information to third parties. We may share data with payment processors — for example, when a Bank Transfer requires bank-side verification — but only to the extent needed to complete that specific transaction. We retain account records for as long as your account is active and for a period afterwards as required by applicable rules. During that time, your records are held on secured infrastructure and accessed only by staff with a specific operational reason. Access to and use of this platform depends on your local law and eligible regions. If local regulation places conditions on data handling that differ from what is described here, those local requirements take precedence. Check your account settings page for the current data fields we hold against your profile, and contact our support team if any detail needs correction.
This policy covers data processed through the 60444 platform directly. Not every digital touchpoint you encounter falls within its scope. The four areas below clarify what is inside and what sits outside this document, so you know exactly where our obligations begin and end. Availability of any account feature depends on your local law and eligible regions.
Any data you submit when logging in, updating your profile or verifying your account is covered here. This includes your registered mobile number, email address and any identity documents you upload through the account verification flow.
Payment records created when you deposit via Upay or Bank Transfer fall within this policy. We log amounts, timestamps and reference numbers. We do not log your full bank credentials — only the reference data needed to match a transfer to your account.
Browsing behaviour on our platform — which game lobbies you open, how long a session runs, which device you use — is covered. We use this to keep navigation working correctly on mobile, not to build advertising profiles.
If you follow a link away from our platform, or use a third-party wallet interface outside our control, their privacy terms apply — not ours. We are not responsible for data handling by external services, even where those services connect to your account.
You have concrete options for reviewing and managing the data we hold. Log in and open your account profile to see the contact and payment details currently on file. If anything is outdated — a phone number, a linked Upay identifier, or a Bank Transfer reference — you can submit a correction request directly through our support channel. We will confirm receipt and update the record once we have verified your identity. If you want to know exactly what data categories we hold against your account, send a written request to our support team via the live chat or email route listed on the site. We will respond with a summary of the data fields in scope. You may also ask us to delete your account data; in that case, we will explain which records we are required to retain under applicable rules before removing the rest. All requests are subject to our standard identity verification step to protect your account from unauthorised changes.
Open your account profile after logging in. Current contact details, payment identifiers and session preferences are listed there. No support request needed for a basic review.
Send a correction request through live chat or email support. Include the field you want updated and the correct value. We verify your identity before making any change to a core account field.
Ask us in writing which data categories we hold for your account. We will respond with a plain-English summary of the fields in scope, without sharing another account holder's information.
You can ask us to delete your account data. We will tell you which records we must retain under applicable rules and remove everything else. Processing depends on account status and local regulatory requirements.
If your question about this policy is not answered here, our support team is available through the channels published on the site. Use the route that suits your situation — live chat for quick account questions, email for written data requests that need a record trail. We do not publish channels we cannot staff, so the routes listed below are the ones that will actually reach us.
Open the chat widget from any page on the site. Suitable for quick account queries — for example, checking which payment identifiers are linked to your profile or asking how to update a contact detail.
Send your written data request or correction query to the email address shown in the site footer. Email is the right route for deletion requests or anything where you need a documented response from us.
The help section inside your logged-in account lists common privacy questions and links directly to the correct form for submitting a data correction or account review request without opening a separate support ticket.
Our approach to data handling is built around the minimum needed to keep your account functional and your transactions traceable. We do not hold data we have no operational reason for, and we review retention periods against applicable rules. Below are the four areas where we apply this approach consistently.
We use session cookies to keep you logged in across pages on mobile and desktop. We also use analytics cookies to see which parts of the lobby take longest to load on Android handsets — this feeds directly into how we optimise navigation. You can manage cookie preferences through your browser settings.
Login activity is logged by device type and timestamp. If we detect access from an unfamiliar device, the account may require re-verification before the session continues. This protects your Upay-linked wallet and your Bank Transfer records from unauthorised access.
Active account records are retained for as long as your account exists. After account closure, we keep a reduced set of transaction records for the period required under applicable rules, then delete the rest. You can request a summary of what we retain at any point via email support.
When we update this policy, we post the revised version at this URL and note the change date at the top of the document. We do not notify every account holder individually for minor adjustments, so checking back here periodically is the right habit if this matters to you.
These are the questions our support team receives most often about data handling, account records and your rights. If your specific question is not here, reach us through live chat or email as described in the contact section above.
We collect your name, contact details and the payment identifiers you use — such as your Upay reference or Bank Transfer account details. We also log the device and browser you register from. We do not collect data beyond what is needed to run your account and process your transactions.
We share data only where necessary to complete a transaction — for instance, passing a Bank Transfer reference to your bank for verification. We do not sell your information. Third-party payment processors receive only the minimum data required for that specific transaction, and no more.
Log in and check your profile page first — some fields are editable directly. For fields that cannot be self-edited, send a correction request through live chat or email support. We will verify your identity and update the record. This applies to your contact number, email and any linked payment reference.
Yes. Send a deletion request via email support. We will confirm which records we are required to keep under applicable rules and delete the remaining data. Processing time depends on your account status and any outstanding transaction records that must be retained.
This policy covers data processed through the 60444 platform. Access and data handling obligations depend on your local law and eligible regions. If local regulation imposes additional requirements, those take precedence over the general terms stated here.
Send a written data summary request via the email address in our site footer. We will reply with a plain-English list of the data categories we hold for your account. We will verify your identity before releasing any summary to protect against unauthorised requests.